Shop terms & conditions 2016-12-19T16:44:40+00:00

Shop terms and conditions

Only one discount code can be used per order, including wedding stationery quantity discounts.

There is a minimum order number on some wedding stationery products; this is specified on the individual product page where applicable. Any product where less than the minimum number is ordered will be regarded as a sample and have a ‘sample’ watermark.

Each item is made to order, but unless otherwise advised will be dispatched within three working days. This excludes wedding stationery orders which take up to two weeks to make. As each item is made to order, no work will be started until full payment has been received.

Most small orders e.g. journals, notebooks, note cards will be packaged so that they fit through a letterbox.  Orders over £30 in value will need to be signed for and you will need to specify a delivery address where there will be someone available to receive the delivery. If your delivery is sent by courier the courier will attempt to deliver your order three times. After this it will be returned to The Leaf Press and a £10.00 charge will be made for re-delivery.

Please allow up to seven working days from the date of dispatch for receipt of your item but contact The Leaf Press if it does not arrive in this time.

Buyers ordering from outside the UK are responsible for any import taxes charged by customs in their country.

The Leaf Press endeavours to produce stationery that you will be pleased with.  If however, you are unhappy with your purchase, please contact The Leaf Press immediately by telephone or e-mail.  You can return non-personalised purchases within fourteen days of receipt but must advise The Leaf Press that you are doing so prior to posting them back. Personalised items cannot be returned unless there is a fault.  Items must be returned in the condition they were received in.  A full refund, including initial postage (and return postage if a fault is found with an item), will be issued as soon as the item has been received back and inspected.

Your personal details are only collected in order to create your purchase and send your order.  The Leaf Press very occasionally sends offers and details of new products in a quarterly email but will never pass your details to a third party (except to the courier so that they can deliver your purchase). Please let The Leaf Press know via the Contact page if you do not wish to be contacted after you have made a purchase.

The Leaf Press is not registered for VAT and so VAT is not charged on any products.

Copyright:

All designs are protected by copyright and remain the property of The Leaf Press. Any reproduction (e.g. copying, duplicating) of a design (including following purchase of an item) will be regarded as an infringement of copyright and will result in legal action.

Please contact The Leaf Press if you would like to be emailed a PDF copy of these terms and conditions.