How long will my stationery gift take to arrive?

By | 2016-12-19T16:45:54+00:00 22nd December 2015|

Stationery gifts are usually dispatched 1-3 working days after your order is received. The only exceptions are for large orders (see below), if The Leaf Press is waiting for information from you about personalisation for an item, or any materials are out of stock (this is extremely rare and you will be advised if this [...]

How do I pay?

By | 2015-12-22T11:20:14+00:00 22nd December 2015|

Payment can be made online via PayPal or bank transfer. For PayPal you do not need to have a PayPal account and can pay with your Debit/Credit card. If you prefer not to pay online you can pay by cheque, although the cheque will need to clear before your item is sent. Please contact The [...]

Are my details secure with you?

By | 2015-12-22T11:18:15+00:00 22nd December 2015|

Yes. All customer information is kept securely and is never passed on to a third party, except your address to Royal Mail/the courier so that your order can be delivered to you.

Do you issue refunds?

By | 2016-12-19T16:45:54+00:00 22nd December 2015|

Non-personalised items can be returned for a refund within 14 days of receipt; please notify The Leaf Press that you wish to do this before sending the item. Personalised items cannot be returned unless there is a fault. Should you have any concerns about your purchase, please contact The Leaf Press to discuss them.